Unico Delivers Safe and Cost-Effective Liveness Detection for Evocabank
Results at a glance
Thanks to the simple and highly accurate solutions of Unico Liveness and Unico Biometry, our bank attracted over 40,000 clients from all regions of Armenia within a year. The rate of biometric fraud cases last year was 0.5%. None of the biometric attacks bypassed the system. Unico protection is directly related to reducing potential losses. Fraudsters try to bypass the biometric system when lending online, thereby increasing the risk of non-performing loans. The use of Unico Liveness technology makes this process not only safe but also cost-effective.
Ruben Sagoyan
Head of Digital Business at Evocabank
The Context
Evocabank is widely recognized as the most innovative and progressive digital commercial bank in Armenia. With an unwavering focus on online and mobile services, the bank’s core strategy is centered on providing fast, simple, and highly convenient digital financial services. This strong commitment to a "mobile-first" approach allows Evocabank to deliver exceptional banking experiences directly to users' smartphones across all regions of the country.
The Challenge
While driving digital accessibility, Evocabank's mobile-first strategy also exposed the institution to the growing global landscape of cyber threats.
- The Threat: An increase in sophisticated digital fraud, specifically biometric and deepfake attacks aimed at manipulating online lending and account creation.
- The Bottleneck: Balancing the need for a frictionless, instantaneous onboarding process with the necessity of rigorous identity verification.
- The Goal: To deploy robust, certified security measures capable of blocking biometric fraud without disrupting the seamless user experience, ultimately mitigating the risk of non-performing loans caused by identity theft.
The Solution
To secure its digital perimeter, Evocabank chose to integrate Unico’s server-based Liveness and Biometry solutions. This technology was deployed to protect several critical customer touchpoints, including new bank account registrations, mobile app authentication, and online loan requests. By opting for a server-based deployment, Evocabank centralized the fraud detection logic within its own infrastructure, guaranteeing enhanced security and operational control. The decision was heavily driven by Unico's globally recognized, certified security standards, including ISO and iBeta NIST Level 1 and 2 certifications, ensuring the highest accuracy in differentiating between real users and spoofing attempts.
The Impact
The strategic implementation of Unico’s technology yielded transformative outcomes for Evocabank:
- Streamlined Onboarding & Massive Growth: The simple, highly accurate verification process enabled rapid client acquisition, allowing the bank to attract over 40,000 new customers nationwide within a single year while minimizing user friction.
- Impenetrable Fraud Prevention: Serving as a powerful defense mechanism, Unico successfully blocked 100% of the biometric attacks attempted against the bank (which accounted for 0.5% of total verification attempts).
- Cost-Effectiveness: By eliminating biometric fraud during online lending, Unico directly reduced potential financial losses, effectively mitigating the risk of non-performing loans and proving highly cost-effective for the institution.
The Horizon
The collaboration between Evocabank and Unico has proven to be much more than a standard product implementation; it is a true strategic partnership. Unico worked closely with Evocabank to customize the integration to fit the bank's precise infrastructure and long-term business objectives. Moving forward, Evocabank continues to lead Armenia's digital banking revolution, confident that its foundation is secured by Unico's adaptable and impenetrable biometric technology.
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