Black speech bubble icon with a thick outline.
Contact us

Skip the friction.
Start the
conversation.

Whether you’re looking to integrate Unico or want to explore our identity ecosystem, our team is ready to help you scale securely.

Fill out the form, and we'll be in touch.

Unico is committed to your privacy. This form is intended for individuals over the age of 18. You may cancel these messages at any time. If you have any questions, please refer to our Privacy Policy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Beige abstract curved shape on a transparent background, creating a soft wave effect.
Questions and answers

Frequently asked questions

What is Unico IDCloud?

Unico IDCloud is Unico's secure authentication platform. With a hierarchical architecture of capabilities and technologies, we can consistently validate:

Liveness: With just a selfie, we determine whether the face is alive at the moment of a biometric transaction, preventing image-based attacks.

Identity verification: With a selfie, we determine with the highest levels of accuracy if the person is or not who they claim to be.

Behavior alert: We verify whether a face exhibits suspicious behavior, meaning it has been previously detected attempting identity first party fraud.

1:1 Validation: In transactions—after onboarding into our solution—we can confirm whether the face matches the one registered before in just one second.

All these responses are returned together, ensuring continuous identity behavior analysis for your users and allowing your company to constantly evaluate the business relationship you want to maintain with them throughout their journey.

What is Unico's Liveness and why is it important?

Unico’s Liveness is an innovative solution in the market. We ensure that our clients always operate with the most secure solution (zero FAR) while maintaining the best user experience, ensuring optimal conversion rates for biometric transactions.

Currently, market-standard liveness check providers experience a transaction drop rate of approximately 15%. With Unico’s Liveness, a capability integrated into the Unico IDCloud platform, we reduce this drop rate to less than 4% while maintaining the same level of security for our clients.

Through liveness detection, we can prevent image attacks, such as injections, deepfakes, and spoofing, and respond to new fraudster techniques four times faster than other providers.

Is biometric verification mandatory? Why?

Yes, biometric verification with Unico is mandatory because it is the only way to ensure the necessary security to combat fraud. This security is directly linked to our liveness check.

How do you identify unreliable identities?

Through a series of internal rules, we validate whether the face attempting onboarding or a transaction with your company has previously engaged in suspicious activities (e.g., used another document) or is definitively untrustworthy—meaning they exhibit the behavior of an identity fraudster. We can also determine if that person is trying to create multi-accounts, for example.

With recurring face occurrences in Unico’s database, our algorithms continuously improve, providing greater accuracy in identifying real fraudsters.

How do you perform recurring face validation?

During the first verification in our solution, we capture the user’s face and generate a unique hash, meaning a number that belongs exclusively to that face. This hash is compared to the face used in any subsequent interaction with your company (e.g., a new credit request). This process allows us to confirm whether it is the same or not.

At this moment, in addition to verifying if it is the same person, we also return a new Behavior Alert responses. This enables you to track any changes in user behavior and decide whether to continue doing business with them.

How is implementation done?

Implementation is done via an API that calls our SDK and returns the outputs of all Unico IDCloud capabilities in a single request. Our onboarding team is responsible for project setup and monitoring the entire implementation process until our clients achieve full operational success.

Where can I find technical documentation?

You can access our technical documentation at: https://devcenter.unico.io/unico-devhub